The 4 Ps of Marketing: What They Are and How to Use Them Conversational IVR systems leverage machine learning algorithms for natural language understanding (NLU), enabling them to comprehend and interpret spoken language. By analyzing callers’ speech patterns, accents and vocabulary, the IVR systems can accurately discern their intent and extract relevant information from their utterances. This proficiency in NLU ...
ادامه مطلب »